Policies and Disclaimers

Privacy Policy

Introduction
This is The Pause (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our services, including our symposiums, workshops and educational programs.

Information We Collect
We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number and other contact details when you register for events, subscribe to our newsletter, or contact us.
  • Health Information: With your explicit consent, we may collect information about your health and wellbeing relevant to perimenopause and menopause services.
  • Payment Information: When you register for paid events or services, our secure payment processor collects payment details.
  • Communications: Records of your correspondence with us, including emails and messages.

How We Use Your Information
We use the information we collect to:

  • Provide, maintain and improve our services
  • Process transactions and send related information
  • Respond to your requests, questions and comments
  • Send you technical notices, updates and administrative messages
  • Provide educational content related to perimenopause and menopause
  • Inform you about events, promotions and new services
  • Monitor and analyse usage patterns and trends

Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf (e.g., payment processing, data analysis, email delivery)
  • Legal Requirements: When required by law or to protect our rights and safety

Data Security
We implement appropriate technical and organisational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights
Under Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent for future use of your information
  • Lodge a complaint about our handling of your information

To exercise these rights, please contact us at info@thisisthepause.com.au

Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyse site usage and assist in our marketing efforts. You can control cookies through your browser settings.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

Terms of Use

Acceptance of Terms
By accessing and using This is The Pause website and services, you accept and agree to be bound by these Terms of Use and our Privacy Policy.

Intellectual Property
All content on our website, including text, graphics, logos, images and software, is the property of This is The Pause or our content suppliers and is protected by Australian and international copyright laws.

User Content
By submitting content to our website (e.g., comments, testimonials), you grant us a non-exclusive, royalty-free, perpetual and worldwide license to use, display and distribute your content in connection with our services.

Acceptable Use
You agree not to:
Use our website for any unlawful purpose
Post or transmit harmful or disruptive content
Attempt to gain unauthorised access to our systems
Engage in any activity that interferes with the proper functioning of the website

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites and encourage you to review their terms and policies.

Limitation of Liability
To the maximum extent permitted by law, This is The Pause and its officers, employees and agents will not be liable for any direct, indirect, incidental, consequential or special damages arising from your use of our website or services.

Indemnification
You agree to indemnify and hold harmless This is The Pause and its officers, directors, employees and agents from any claims, losses, liabilities, damages, costs or expenses arising from your use of our website or violation of these Terms.

Modifications to Terms
We reserve the right to modify these Terms at any time. Continued use of our website after any such changes constitutes your acceptance of the new Terms.

Medical Disclaimer

Not Medical Advice
The content on This is The Pause website, including text, graphics, images and other material, is intended for informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis or treatment.

Consult Healthcare Professionals
Always seek the advice of qualified healthcare providers with any questions you may have regarding perimenopause, menopause or any other medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on our website.

Individual Variations
Every individual’s experience of perimenopause and menopause is unique. The information provided is general in nature and may not apply to your specific situation. Treatment options discussed may not be suitable for everyone.

Research and Evidence
We strive to provide evidence-based information about perimenopause and menopause. However, medical knowledge is constantly evolving and what is current today may change as new research emerges.

Emergency Situations
In case of emergency, call your doctor or emergency services immediately. Do not use our website for emergency medical needs.

Healthcare Provider Credentials
The information about healthcare professionals on our website is for informational purposes only. We do not verify the credentials or qualifications of any healthcare provider mentioned or featured on our website.

Accessibility Statement

This is The Pause is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status
We aim to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We welcome your feedback on the accessibility of our website.

Contact Us
If you encounter any accessibility barriers on our website, please email info@thisisthepause.com.au. We will do our best to address your concerns in a timely manner

Contact Information

For questions about these policies or our practices, please contact us at:
This is The Pause
info@thisisthepause.com.au

Last Updated: March 15, 2025